VinUniversity offers a complimentary airport pickup service for newly admitted students. To schedule a pickup, students must contact the Admissions Office in advance and provide flight details and arrival time.

Contact Information:

Email: admission@vinuni.edu.vn

Phone: +84 981 008 189

You can purchase SIM cards from Viettel, Vinaphone, or Mobifone at Noi Bai Airport or authorized mobile retailers in Hanoi. A valid passport is required for registration. Popular Mobile Packages:

*Viettel (via 191 or 098):

• ST70K: 500MB/day (15GB/month), 70,000 VND
• ST90K: 1GB/day (30GB/month), 90,000 VND

Mobifone (via 888):

• MAX100: 1.2GB/month, 100,000 VND
• MAX200: 3GB/month, 200,000 VND

Vinaphone (via 999):

• HD70: 3.8GB/month, 70,000 VND
• HD90: 5.5GB/month, 90,000 VND

To activate, text the package code to the relevant number. Always check that your SIM is successfully registered to use data services.

1. Opening a Bank Account:

• Visit a local bank (e.g., Techcombank, BIDV, HSBC) in Hanoi or Ocean Park. Most have English-speaking staff.
• Bring required documents (passport, student ID, visa/residence permit).
• Fill in the bank’s application forms. You can ask the teller or a Vietnamese friend for help.
• Wait for account activation (from a few minutes up to 14 days).
• Download your bank’s mobile app for easy transactions.

Note: ATM cards may only be issued after a few months of residence.

2. Currency Exchange:

You can exchange money at:

• Noi Bai Airport currency booths (English-friendly)
• Local banks after opening your account

Bring ID when exchanging money. The process is generally simple and fast.

VinUniversity offers a variety of on-campus dining choices to suit student needs:

• Foodology & The Little Kitchen: Two main food courts serving diverse and affordable meals for students, faculty, and staff.

• Fresh Garden: Ideal for a quick breakfast with fresh bánh mì, pastries, and more.
• Highlands Coffee: Popular Vietnamese coffee chain offering drinks and light snacks right on campus.
• Convenience stores nearby also offer hot snacks like dumplings for students on the go.

Whether you need a full meal or a quick bite between classes, VinUniversity has you covered.

1. Nearby convenience stores and grocery shopping:

• WinMart (Ocp, Vincom Mega Mall, 2nd Floor): A go-to spot for daily essentials in a compact and convenient layout.
• AEON Mall Long Bien: Full-scale mall with a supermarket, retail stores, and entertainment.
• Local convenience stores near campus (Circle K, Kai Mart, H Mart…) offer snacks, personal items, and ready-to-eat meals.

2. Food & Grocery Delivery Apps:

• Shopee: Order groceries and essentials via the Food & Mall sections.
• Grab: Get meals from popular chains or local restaurants delivered to campus.

3. Special Dietary Needs & Halal Options

• If you follow a vegan or vegetarian diet, try Om Indian Restaurant & Bar for plant-based meals.
• If you need Halal food, Fatiha Food offers Halal-certified meals and delivery service.
• If you want a quick bite, Banh Mi Hai Trung at Circle K is a convenient option.

Medical clinic

• Location: Room I119 (easily accessible within the campus)
• Email: clinic@vinuni.edu.vn
• Phone: (+84) 866 200 019

Mental health counseling

• Location: Room I118 (easily accessible within the campus)
• Email: bewell@vinuni.edu.vn
• Phone: (+84) 868 900 016

This guideline applies to all full-time international students requiring a study visa (DH code) sponsored by VinUniversity.

– Full policy: Study Visa Guidelines

– For support, contact:

Email: connect-sam@vinuni.edu.vn

Phone: (+84) 02471 089 779 (Ext: 9088)

Important Note:

• Visa Validity: Students are responsible for tracking and renewing their visa on time. Expired visas may result in penalties and affect enrollment or legal residency.
• Overstaying Penalties: Fees are determined case-by-case by the Vietnamese Immigration Department.
• Travel Restrictions: Students must not travel outside Hanoi during the visa renewal process, as passports are held by immigration. Urgent travel must be approved by the Student Affairs Management Office.